Account Settings
Find details on how to add users, manage notification, set delivery details & more
14 articles
- Create an Ordermentum AccountThis guide will cover the steps on how to create an Ordermentum Account.
- Deleting Your Ordermentum Account (iOS & Android)Step-by-step guide to deleting your Ordermentum account on iOS or Android, and what to do before you start.
- How to Add and Manage Users for Your VenueLearn how to invite users, manage their access level, and remove users from your venue using the Ordermentum app or website.
- How to Manage Your Notification Settings
- Remove a User from a Venue
- How to Edit User Information in OrdermentumThis article covers the steps on how to edit user details in Ordermentum.
- Supported Mobile Devices
- Address Book: Managing Multiple Delivery AddressesVenues can store multiple addresses and assign different delivery addresses per supplier.
- User Access Levels for your VenueUser Access Levels help maintain the security of your account by controlling who can view or perform certain tasks within Ordermentum. This guide will walk you through the different types…
- How to Request a Merge of Duplicate AccountsLearn how to request a merge of duplicate venue accounts in Ordermentum, including the required information, review process, and important considerations before merging accounts.
- How can I resolve errors when accepting invitations on Ordermentum?Encountering an error when accepting an Ordermentum invitation? This guide covers the most common causes and step-by-step fixes for invitation acceptance errors on the app and web.
- How to Update Your Business DetailsLearn how to update your venue's trading name, billing email, and billing address in Ordermentum — via the mobile app or web browser.
- Managing Multiple Venues in OrdermentumIf you operate more than one venue, this guide explains how to manage multiple venue accounts, switch between them, and when to merge vs. keep them separate.
- Troubleshooting Login & Account Access IssuesCan't log in to Ordermentum? This guide covers common login problems including forgotten passwords, MFA issues, and account verification — with steps to resolve each.