Scheduled and one-off orders can be edited before the order cut-off time.
Navigate to the Supplier whose order you would like to edit
Navigate to Orders
Select the Order you would like to edit
tip: editable orders have this icon
and are blue
please note, in most cases you cannot edit orders that have passed cut-off
Edit the products within the order as you desire
note: some products within the order might have a lead time that has locked the editing ability
on that note ^ you won't be able to add any products to an order if their lead time is greater than the delivery due date
If on a schedule choose whether you are editing just that order, or the template itself
Hit save and the order will save with an Edited state
Notes
You can edit, re-edit, cancel, re-instate orders at any time before cut-off
Sometimes, some products in an order are locked from editing due to their preparation lead times
If you desire to edit an order after cut-off you will need to contact the supplier directly and they can help you out at their end. In rare cases, the supplier will let you do this through the system
Troubleshooting
Q: My order hasn't reached cut-off and I'm still not able to edit it? Why is this?
A: To edit one-off orders, your supplier has to turn that ability on for you. If you would like to edit an order but can't, please contact your supplier and ask them to turn it on in their order schedule settings.
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Below is an image that details the types of orders at different states
