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Where to Find Orders, Invoices, and Credit Notes in Ordermentum

Learn where to find your orders, supplier invoices, and credit notes in Ordermentum on web and mobile app.


Use this guide to quickly locate your Orders, Invoices, and Credit Notes in Ordermentum.

Orders

You can find your orders under History in the left-hand panel. Orders are listed with the most recent at the top. Select an order number to view its details.

If you want to edit an order, go to the Scheduled Orders tab. You can edit orders only if the supplier allows changes.


Invoices (Pay section)

The Pay section lets you view and manage invoices from all your suppliers in one place.

On the web

  1. Log in to Ordermentum.

  2. Select Pay from the top navigation menu.

  3. Browse your invoices or use the search bar to find a specific invoice.

You can filter invoices by supplier, invoice status, or due date.

On the mobile app

  1. Open the Ordermentum app.

  2. Tap Pay at the bottom of the screen.

  3. Browse your invoices or use the search bar to find a specific invoice.

  4. Tap an invoice to view its details.

Credit Notes

You can find your credit notes under History in Ordermentum.

Credit notes are applied automatically when your next invoice from that supplier is paid through Ordermentum, as long as the invoice is at least $1 more than the credit. If a credit note shows N/A, ask your supplier to apply it for you.

How to view your credit notes

  1. Log in to Ordermentum.

  2. Go to History and select the Credit Notes tab.

  3. Browse the credit notes linked to your supplier invoices.

Each credit note displays its number, status (Issued, Applied, or N/A), and credit amount.


Need more help?

If you need help finding an order, invoice, or credit note, contact our Support team through the Help chat in Ordermentum.

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