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How to Change the Delivery Date, Due Date, and Invoice Date of an Order

Updated over a week ago

You can update the Delivery Date, Invoice Date, or Due Date of an order directly in Ordermentum.


This guide walks you through how to edit these dates for both single and multiple orders.


Updating a Single Order

  1. Log in to your account
    Go to app.ordermentum.com.

  2. Open the order you wish to update
    On the Order Details page, you’ll find:

    • Delivery Day under the Order Details panel (left side)

    • Invoice Date and Due Date under the Payment Status panel (right side)

  3. Edit the dates
    Click the Edit button. This allows you to use the calendar picker — click the calendar icon beside each field to select your desired dates.

    • Delivery Date – The date the goods will be delivered.

    • Invoice Date – The day the invoice is issued.

    • Due Date – The date the order is due to be paid or charged by Ordermentum.

  4. Click Save to apply your changes.

⚠️ Important:

These dates are not automatically recalculated based on trading terms.
For example, if a customer’s term is “Invoice on Delivery + 5 days” and you change the Delivery Date, the Due Date will not update automatically.

5. Click Save to apply your changes.


Updating Multiple Orders

You can also update the delivery, invoice, and due dates for multiple orders at once.

  1. Navigate to the Orders page
    From your dashboard, click Orders on the left-hand menu.

  2. Select the orders to update
    Tick the checkboxes beside the orders you want to edit.

  3. Open the Actions menu
    Click the Actions dropdown at the top, then select Update Dates.

  4. Edit the dates
    A panel will appear where you can update the Delivery Date, Invoice Date, and Due At fields.
    Enter the new dates as needed.

  5. Save your changes
    Click Update Dates to apply your updates to all selected orders.


Need Help?

If you have any questions or encounter issues while updating your order dates, our Support team is here to help.

  • 📞 Phone: 1300 336 724

  • 💬 Chat: Click the chat bubble at the bottom-right of your Ordermentum screen to start a live chat with our support team.

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