Optimising delivery routes is essential for efficient logistics management. By integrating OptimoRoute with Ordermentum, you can streamline your delivery processes, ensuring that routes are planned effectively.
This guide will help you enable and configure the integration between Ordermentum and OptimoRoute, allowing you to take full advantage of both platforms.
Table of Contents
Enabling the Integration
To enable the integration between Ordermentum and OptimoRoute, follow these steps:
Obtain the API Key:
Log in to your OptimoRoute application.
Go to Settings under the Administration section.
Ensure the API Enabled option is selected, then copy the API Key.
Send this API Key to the Ordermentum support team to activate the integration.
Adding Required Properties in Ordermentum
To ensure the integration functions correctly, you'll need to add specific properties in Ordermentum. These properties allow data to flow seamlessly between Ordermentum and OptimoRoute.
Data Property Name | Format | Attached to | Requirements |
| Text | Orders | Required |
| Text | Orders | Required |
| Text | Orders | Required |
| Text | Customers, Orders | Optional |
| Text | Customers, Orders | Optional |
| Dropdown | Customers, Orders | Optional |
| Dropdown | Customers, Orders | Optional |
| Dropdown | Customers, Orders | Optional |
Note: Property names in the OptimoRoute platform are case-sensitive and sensitive to spaces. Ensure you enter property names exactly as stated in this guide.
Important: The deliveryNotificationPreference dropdown must contain only the following options:
dont_notifyemailsmsboth
Customer Email Matching
Ordermentum uses the Business Email field to match customers with their corresponding records in OptimoRoute. Ensure this field is correctly populated to avoid mismatches.
Important Notes
Double-check the property names and formats when configuring the integration to avoid errors.
The integration requires the correct API Key and accurate property settings for optimal performance.
Contact Support
If you encounter any issues or need further assistance with setting up the OptimoRoute integration, please contact our support team.