The integration between Ordermentum and Cin7 Omni streamlines order management by syncing data between the two platforms.
However, as the integration is still in beta, it has certain limitations that may impact its functionality. This guide will walk you through the steps to connect Ordermentum to Cin7 Omni, along with important notes on what is currently supported.
Table of Contents
Integration Limitations
Before proceeding with the integration, be aware of the following limitations:
No Customisation: The integration has no settings available for customisation.
Syncing Limitations: The integration only supports syncing at the time of order creation, not on order updates.
No Invoice or Credit Note Syncing: Invoices and credit notes are not synced between the platforms.
Prerequisites
Before starting the integration process, ensure you have an active Cin7 Omni account.
Connecting Ordermentum to Cin7 Omni
Follow these steps to connect Ordermentum to Cin7 Omni:
Log in to Cin7: Go to the Admin section and open the Settings Panel.
Access API Settings: Click on Integrations and API > API v1.
Create API Connection: Click Add New API Connection.
Name the Connection: Enter a name for the connection. We recommend naming it "Ordermentum API," but any name is acceptable.
Save API Key: After saving, you'll receive a Unique API Key. Copy this key and store it securely.
Set Permissions: Click on permissions and configure them as shown below:
Ensure all necessary permissions are enabled according to your integration needs.
Save Permissions: Click Save to confirm the settings.
Connect in Ordermentum: Log in to Ordermentum and navigate to Settings > Integrations > Cin7 Omni.
Enter Credentials: Input your Cin7 username and the API Key from step 5, then click Connect.
Your integration with Cin7 Omni is now complete.
Important Notes
Billing Address Requirement: Venues must have a billing address set in Ordermentum; otherwise, orders will not sync.
Contact Support
If you encounter any issues or need further assistance with the Cin7 Omni integration, please reach out to our support team for help.