This guide explains how to access and reconcile invoices for payments received via Ordermentum. It covers two methods: retrieving invoices directly within the Ordermentum platform and receiving invoice details through daily email notifications. These steps will help you ensure that the amounts received in your bank account match the payments processed through Ordermentum.
Table of Contents
Introduction
There are two ways to access the relevant invoices for reconciling the amounts received in your bank account from payments processed via Ordermentum: through the Ordermentum platform or via daily email notifications.
Accessing Invoices via Ordermentum
You can retrieve a breakdown of orders included in a remittance advice directly within the Ordermentum platform.
Navigate to the Payments menu.
Select the Settlement Reference of the remittance you want to review.
This will open the settlement and display all invoices included in that remittance.
Using the filtered list, you can easily export CSV reports, such as an Invoice Summary.
Accessing Invoices via Email
Ordermentum sends a daily email at 5 PM with the relevant invoices remitted in the previous 24 hours.
Subject:
Supplier Name - Remittance Advice - Date - AmountContent:
The first section breaks down the total values received in your account, with the payment reference being the unique reference shown in your bank.
The second section provides a breakdown of the total charges into individual invoices for easy reconciliation. Any fees or credit notes will also be displayed in this section.
Need Help?
If there are any discrepancies or if you need assistance with reconciliation, please contact support@ordermentum.com.