This feature is designed to keep invoices in Ordermentum and Xero in the same status even when payment is accepted outside of Ordermentum.
Process:
1. Apply the payment to the relevant invoice in Xero
2. This will trigger a sync back to Ordermentum which will update the status of the invoice to "paid"
Frequently Asked Questions:
Q: What happens if the payment on the invoice is removed in Xero?
A: The invoice in Ordermentum will not update. Please reach out to support@ordermentum.com to update the status if necessary
Q: What happens if a partial payment is applied on the invoice in Xero?
A: The invoice in Ordermentum will not be marked as paid until full payment of an invoice is applied in Xero
Q: What happens if an overpayment is made in Xero?
A: The invoice in Ordermentum will be marked as "Paid". Xero will create an overpayment as per their regular overpayment process.