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An error happened while syncing this order in Unleashed, please contact OM support

Updated over a year ago

Description:

On the Unleashed Error property of an order or invoice you see the an error similar to the following:

An error happened while syncing this order in Unleashed, please contact OM support via chat or email. Our apologies.

Reason:

This error can happen if the customer placing the order does not have an unleashed_warehouse property set, or the value does not match a warehouse value in Unleashed.

Resolution:

Make sure the warehouse value is set correctly for both the customer and the order then resync the order.

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