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MYOB - Income Account XXXX not found
Updated over a week ago

Description:

On the myob_error property of an order or invoice, the above error is displayed and the invoice may not be synced to MYOB.

Reason:

For Ordermentum to successfully match a product to MYOB the sales code set against the product in Ordermentum must match the sales code of the product in MYOB. If these codes do not match the above error will occur.

Resolution:

Update the sales code in either MYOB or Ordermentum to make sure they are identical. Once that is done you can manually sync the invoice.

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