Setting Availability Dates for Limited-Run Products

Product Availability lets you set specific availability dates on a product, so customers can only place orders for it during that window. This is useful for limited-run, seasonal, or short-term products.

The dates control when a customer can place an order for the product. They don’t affect the delivery date.

Availability dates don’t remove products from existing standing orders. See Standing orders below.

Step 1: Go to Settings > General > Features.

Step 2: Turn on Product Availability.

This activates the feature across your account.

Once the feature is on, set the dates for each product individually.

Step 1: Go to the product’s details page and open the product you want to limit.

Step 2: Scroll down to Advanced Settings.

Step 3: Enter the dates:

Step 4: Save your changes.

Example: You set a Start Date of 1 May and an End Date of 14 May on a seasonal product. Customers can place orders for it from 1 May to 14 May. The delivery date isn’t affected by these dates.

Note: The dates apply to when a customer can place an order, whether it’s a one-off order or a scheduled recurring order. They don’t affect the delivery date.

Standing orders keep placing the product after the End Date. Availability dates aren’t checked when a standing order is placed automatically, so the product stays on the order and keeps being ordered until you remove it.

The End Date only stops customers from adding the product to a standing order or editing it on one. It doesn’t remove the product from a standing order that already includes it.

Important: To stop a product being ordered on a standing order, you need to remove it from the standing order itself.

Example: Your End Date is 14 December. A customer’s standing order already includes the product, so it’s still placed on the 21 December run. The customer can no longer edit it, but the product is still on the order until you remove it.

Once you’ve fulfilled all orders for a limited-run product, you can stop limiting it. You can do this in two ways:

Either way, this only turns the availability check off. It doesn’t remove the product from any orders or scheduled standing orders. Customers can then order and edit the product freely, with no date restrictions.

To stop a product being ordered on a standing order, remove it from the standing order itself.

What is Product Availability?
It’s a feature that lets you set a Start Date and End Date on a product, so customers can only place orders for it within that window.

Do availability dates change the delivery date?
No. The dates only control when a customer can place an order for the product.

How does this work with scheduled standing orders?
Standing orders keep placing the product after its End Date. Availability dates aren’t checked when a standing order is placed automatically. The End Date only stops customers from adding or editing the product on a standing order, so you need to remove the product from the standing order yourself.

Can I make changes to orders with products past their availability date?
Yes. You can override availability settings and add or edit the product on an order regardless of the dates.

What should I do after fulfilling all orders for a limited-run product?
You can switch off Product Availability, or clear the product’s dates. This only turns the availability check off. It doesn’t remove the product from remaining orders or standing orders, and customers can then order and edit it freely. If the product is on a standing order, remove it from the standing order itself.

Will the product be removed from orders if I turn off the feature?
No. The product stays on any existing orders and standing orders. Switching the feature off just stops the date check, so customers can order and edit it freely.

Does availability apply to one-off orders and standing orders?
Yes. The dates control when customers can place both one-off and recurring orders.

Does the End Date stop a standing order from placing the product?
No. The End Date doesn’t stop an automatically placed standing order from including the product. It only prevents customers from adding or editing the product on a standing order. Remove the product from the standing order to stop it.

If you’re having issues setting availability dates or the feature doesn’t update as expected: